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How to Pick a Good Car Repair Shop

If you’re dealing with problems with your car, you need to find a good car repair shop that can bring you right back on the road. But of course, it’s not always easy to know which one in your area is the best for you.

Below are tips that can make things easier:

Asking for Referrals

One of the best ways of finding a reputable car repair shop is just to ask people around you for referrals – your relatives, friends, colleagues, neighbors, etc. It’s good to ask for these referrals before an incident happens so you know whom to call as a situation comes up.

Reviewing Certifications

When you visit a car repair shop, take note of the certifications that are usually displayed in their office. This is what the Federal Trade Commission recommends. Certifications make no assurances, but they do improve the odds that the technicians there have up-to-date knowledge and skills.

Checking with the Better Business Bureau

Before you bring your car to a particular repair shop, know their reputation by checking with the Better Business Bureau. There you would know if they’ve dealt with customer complaints in the past, and if so, how these were fixed.

Understanding Your Warranty

With a car that is still under warranty, you’ll have to take it to the dealer for any repairs. Car warranties vary, and knowing who may and may not service your car can be confusing. That means choosing a shop on your own may not be possible if it’s not affiliated with the dealer where you bought your vehicle. Note that violating your warranty ends your agreement, so if you’re uncertain, call your dealer.

Being Observant

It’s easy to get to know a business just by looking at its office or working area. Start with an auto repair shop’s parking lot. You should see different cars with similar value as yours, and the place must be neat and organized. The office and waiting room must be tidy and there should be copies of their labor rates and fees on their wall.

Picking a Specialist

Whatever car you own, pick a repair shops that specializes in it. As you might expect, specialist shops are most updated in training and equipment, something that is specifically important for major repairs.

Asking for References

Finally, the National Institute for Automotive Service recommends that consumers ask for references from a car repair shop they plan to use for the first time. This will give you a fair idea of how choosing a certain shop may go for you.
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